Espire Infolabs is the flagship company of Espire Group focusing on providing IT services across the globe. Espire is an SEI CMMI Level 5, ISO 27001:2005 and ISO 9001:2008 certified company based in India, with its headquarters and development center in New Delhi, Gurgaon and Pune.
Espire provides professional services and solutions that are robust, scalable and cost-effective. Positioned as a complete software services organization including staffing services, Espire provides end-to- end Solutions.
Service Delivery Manager
Be the primary contact between Customer and our service delivery organization.
Provide leadership (technical and business) and direction to Delivery teams
Suggest solution implementation approaches, participate in estimates, define timeline & cost that will lead to successful implementation and program delivery of managed services projects
Create a new Frameworks and Patterns for EPAM Managed Services & evolve new Service Delivery and Pricing Models exceeding our completion with any India based organization
Kick off new projects, drive initial discovery phase working with EPAM project management and clients driving prototypes and proof of concepts
Review technical decisions of the projects in flight and guide them towards best technology options
Ensure quality of service maintained and manage cost of delivery by looking at better ways to provide service in a cost efficient manner